Support, Billing, and Communication

Quality DJ Streaming Users who require technical support: 

New users must register.

• Submit a support ticket from our website, 24/7
• Skype (qualitydjstreaming) (9:00 am - 6:00 PM (CST)
• email (tech1@qualitydjstreaming.com)
• RemotePC ( (by request during business hours)
• Remote Training  | Starting out with a new service and understanding how everything works can be overwhelming, even frustrating. We are here to assist you!  By connecting remotely using TeamViewer and Skype, we can teach you how to use your control panel, upload music files, create playsuit, add new DJs, and more! Training sessions are one hour and cost $10.00 (rays are accepted as well). Remote Training Details

From the user area, you will have access to:

• Your orders
• Pay Invoices
• Track your payments
• Knowledge base
• Support Forums
• Submitting support tickets
• and more

Support Ticket

• Using the support ticket system requires the user to create an account and log in.
• From the "Account" Tab on the top menu select register
• After filling out the sign up form you must verify your email address to enter user area.
• Support tickets are responded by urgency and in the order they are received. Response times are typically answered within a 24-hour period.
• We also offer remote training sessions

Domains

To order a domain name, transfer your domain, you will find all this under the domain menue tab.

 

If you are set up in our system "paying with rays" some products may not be visible in the product / services area.

Client Login

Email Address: Password:

 

New Client Sign Up (Registration)

Click here to register with us