My SAMS Broadcaster is playing a song on the deck but the encoder says no audio.

We love answering your question about this topic.  We are here to help!

Consider making us your streaming provider. We have highly trained technicians and the best pricing in the industry.  Also, you will be able to access instant help using our live chat from our website, Skype (9:00 am- 6:00 pm) superb 24/7 support ticket system, and phone tech support (USA).  Click on the links below for pricing information or Contact us today for more details.


******   Now To Answer the Question   *******

First, check to make sure that the music file had not been moved.  Left-click on the song title and select “song info” then the settings tab.  Click the play button. If the file does not play that means the file has been moved and you will need to re-add the files into SAMS playlist. If the file plays move to the next step.

Song Info

Song Setting

Step Two:  Reconfigure SAMS

Close SAMS Broadcaster.

You will need to open the folder that contains the installation files. The location varies so you will need to search.

A good way is to left-click on the SAMS desktop icon and select “file location”. However, if it opens the folder that houses your desktop icons, this is not the folder you need. There are a few different places you will need to look. The folder is called SAMBC. In most cases it will be: C:\Program Files (x86)\SpacialAudio\SAMBC

SAMBC File Location

If they are not found here, you will (most likely) need help. Contact us.

 

Step Three: Reconfigure SAMS

Once the installation folder is open, you will need to look for the file shortcut called “Reconfigure”.

SAMBC Reconfigure

Double click on this file and it will walk you through the installation process. DO NOT make any changes, just click next until you get the “finish” button and click “finish”.

Reopen SAMS broadcaster.  The program should work fine now. If not, contact us or Spacial for further assistance.

------------------------------------------

For great service and great prices, check out:

WHMSonic Plans    Centova Plans

------------------------------------------

©2015 Quality DJ Streaming (qualitydjstreaming.com) QDJS.  Copying this material is strictly prohibited

 

Quality DJ Streaming
Check out our Sponsors - Digital Creations - Digital Photo Creations

Check out our Sponsors

Digital Photo Creations Aerial Drone Photography and Videography,  Drone Services – Austin Texas, Drone Services San Antonio Texas, Drone Services Houston Texas, Drone Services Dallas Texas, Drone Services Fort Worth Texas, Drone Services Round Rock Texas, Drone Services Pflugerville, Texas, Drone Services Cedar Park Texas Digital Creations Computer Repair

  • Sam Broadcaster, Encoder
  • 56 Benutzer fanden dies hilfreich
War diese Antwort hilfreich?

Verwandte Artikel

How do I set up an encoder in SAM broadcaster?

We are here to help!We love answering your question about this topic.  Consider making us your...

What Does Error Code 200 mean?

We are here to help!We love answering your question about this topic.  Consider making us your...

Is there a SAM Broadcaster User Manual?

We are here to help!We love answering your question about this topic.  We are here to...

Do I have to have a database to use SAM Broadcaster?

We are here to help!We love answering your question about this topic.  We are here to...

What should I know before installing SAM Broadcaster?

We are here to help!We love answering your question about this topic.  We are here to...