How do I use the intro and backup file part of Centova?

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Preparation:

Prepare an MP3 audio file to be used as the introduction track. The encoding parameters for the introduction track specifically, the bit rate, sample rate, and number of channels must precisely match the encoding parameters being used for your stream itself. (So for example, if your stream broadcasts at 128kbps in stereo at 44.1KHz, your introduction track must also be encoded at 128kbps in stereo at 44.1KHz.)
In the navigation panel at the left-hand side of the screen, click Settings under the Configuration
Click the Files tab.
Click the Introduction file button. A file browser dialog should open, allowing you to browse your home computer for the media file you want to use as your introduction track.
Select the media file you want to use as your introduction track and click the Open button at the bottom of the dialog. 6. The upload should begin immediately. Wait for the upload to complete.

How to:

Go into your Control Panel
Go to Server Configuration -> Files
Browse for the INTRO (and / or Fallback) file located on your computer
Save (update) the Configuration

You will have to restart your server.

Tune in and it should work.

You must make sure the intro file is exact information as per the stream.

Example: if the stream is 128kbps, 44100kHz, stereo. The intro file must match exactly like that.

If you just hear the stream but no INTRO file, it usually means that the INTRO file is not the same bitrate / sample rate / channels as your stream. If you verify this is correct, contact us for assistance.